In order to provide a consistent, high-quality service you need integrity. You need to do the right thing consistently and treat your customers with respect and honesty. At Lawnscience we have high standards in integrity, respect, and honesty. We look for new partners who have similar ethics to join us as we grow our business throughout the UK.
Lawnscience is, to our knowledge, the only lawn care business in the UK to offer a 100% guarantee. We do this because we have confidence in the quality and effectiveness of our lawn treatments. But also because it’s just the right thing to do. We want all our customers to know that we have their backs and are willing to stand behind our treatments.
You can’t provide the best service at the cheapest price! At Lawnscience we regularly acquire clients from our competitors at a slightly high cost than they were paying our competition. The majority of customers want to receive good value for money, that is quality service, provided at a reasonable price. Many lawn care operators provide a poor service, regularly missing scheduled treatments for their clients and failing to give any meaningful feedback after treatments have been applied. If you want to provide good quality service you need good people and the best systems. Good systems don’t come cheap, good people don’t come cheap.
We will train you on how to recruit profitable customers at a price where you can afford to provide a consistent, high-quality service. It’s a nice way to do business.
Having the UK largest range of treatments for our customers enables us to provide them with the widest service offer. This key differentiator not only allows us to meet more of our customer’s needs but also provides our franchisees with more opportunities to offer a more extensive range of services whilst at the same time increasing sales and profitability.
A win-win for our franchisee and their customers.
Whilst lawn care is a full-year service there are times in the year when the volume of work is not as high as at other times. In order to generate additional revenue and provide additional services to your customers during these times, Lawnscience has developed additional services for customers. It’s the franchisee’s choice to provide these additional services or not.
They are:
Good quality communication is essential if you are to provide a high level of service to your customers. This requires communication prior to your planned services and just as important, communication after your services. You customers want communication about the progress of their lawn.
Quite often we find that customers who join us from competitors do so because of little or no communication.
During your training we will teach you about the communication that is necessary and train you to use our systems to make it happen.
One area often overlooked is systems. You can be forgiven if you think simple systems will enable you to run a quality lawn care business, as most people do. But it is far from the truth. The very best operational, accounting, communications, and marketing systems are an essential part of running a leading lawn care business today. This is why Lawnscience partnered with the world’s leading software provider to the lawn care industry when we chose the system that we now use to run our business. It’s a major advantage for your new business.
If you want to run your own lawn care business the Lawnscience way, why not start by having a no-obligation chat about the possibility, just email terence.nicholson@lawnscience.co.uk.
Lawnscience supports the RHS by annual charitable donations
